4rabet apps Privacy Policy

Various types of personal information are collected when you register and use the 4rabet apps platform. This information is gathered in two main ways: information you provide directly, and information collected automatically.

1.3 Identity Verification Information (KYC)

To manage financial transactions and prevent fraud, 4rabet apps reserves the right to verify the identity of every account holder. This process may involve submitting a copy of a national ID card, a photo, or other relevant documents. This is part of the Know Your Customer (KYC) process and is required for the security of your account.

4rabet apps uses your information only for lawful and clearly defined purposes. Below is a detailed description of how the collected information is used:

1. Account Management: To handle registration, login, password recovery, and account verification processes.
2. Financial Transaction Processing: To ensure deposits, withdrawals, and bonus payments are completed.
3. Customer Support: To resolve your issues via live chat or email and to maintain communication with you.
4. Security: To prevent fraud, money laundering, and unauthorised access, and to keep your account secure.
5. Service Improvement: To analyse user behaviour in order to improve service quality and develop new features.
6. Promotional Communications: To send you emails or messages about bonuses, promotions, and platform updates, with your consent.
7. Regulatory Compliance: To fulfil applicable legal obligations and to provide required information to the relevant authorities.

4rabet apps applies industry-standard technical and procedural measures to protect your personal information. SSL (Secure Sockets Layer) encryption is used for both our servers and data transfers, protecting your information from unauthorised access.

3.1 Security Measures

• All data is transferred in encrypted form via SSL/TLS protocols.
• Sensitive data stored on servers is kept secure through encryption.
• Only authorised staff can access the relevant information.
• Regular security audits and vulnerability assessments are conducted.
• Automated monitoring systems remain active to detect suspicious activity.

3.2 Data Retention Period

All necessary information is retained for as long as your account remains active. Even after an account is closed, certain information may need to be kept for a specified period to meet legal and regulatory obligations. Once that period has passed, the information is securely deleted or rendered irreversibly anonymous.

3.3 Your Responsibilities

We ensure the highest level of security on our end, but you have responsibilities too. Keep your password confidential, log out after using a public device, and notify our support team promptly if you notice anything suspicious.

4rabet apps never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

The 4rabet apps website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve site functionality and the user experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and operate core site functions. These cannot be disabled.
• Analytical Cookies: Collect information to understand how the site is used. This information is used anonymously.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Marketing Cookies: Used to display relevant promotional content. These remain active based on your consent.

5.2 Cookie Controls

You can disable most cookies by changing your browser settings. Please note that disabling cookies may cause some site features to not work correctly.

4rabet apps recognises certain fundamental rights for every user regarding their own information. These rights are aligned with the values and principles we follow, as described on our About Us page.

To exercise any of the rights listed above, please contact our support team. To learn more about responsible gaming and related matters, visit our Responsible Gaming section.

4rabet apps expressly states that this platform is for individuals aged 21 and above only. We do not knowingly collect personal information from any minor (a person under 21 years of age).

Age is verified at the time of registration, and proof of age must be provided during the identity verification process. If a minor has registered by any means, once this is brought to our attention, the relevant account and all associated information will be deleted immediately.

4rabet apps reserves the right to change or update this Privacy Policy from time to time. Changes may be made due to amendments in applicable law, the introduction of new technology, or the expansion of our services.

8.1 Notification of Changes

If any significant change is made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be published in a prominent place on the website.
• Where applicable, a pop-up message will be shown at login.

8.2 Continued Use After Changes

If you continue to use the service after the policy has been changed, it will be assumed that you have accepted the updated policy. If you object to the new terms, the option to close your account is always available.

For answers to common questions, you can visit our FAQ section, where frequently asked questions about the policy are answered.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The 4rabet apps support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

After receiving your request, we will try to respond as quickly as possible and resolve your concern.